General Terms and Conditions

1. SCOPE

These General Terms and Conditions (GTC) apply to all orders placed via our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in exercise of their commercial or self-employed professional activity.

 

2. CONTRACTUAL PARTNER, CONCLUSION OF CONTRACT, CORRECTION OPTIONS

The purchase agreement is concluded with “MG BRANDS GmbH”.

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding offer to purchase the items in the cart. You will receive a confirmation of receipt of your order by email immediately after the order is placed.

The point at which the contract is concluded depends on the payment method you have chosen:

APPLE PAY
You will be redirected to the website of the online provider Apple. There, you can enter your payment details and confirm the payment instruction to Apple. After placing the order in our shop, we request Apple to initiate the payment transaction, thereby accepting your offer.

CREDIT CARD / CREDIT CARD VIA KLARNA
When placing your order, you provide your credit card details. Once you have been verified as the legitimate cardholder, the payment transaction is automatically carried out and your credit card is charged upon order submission. The contract is concluded at the time your credit card is charged.

BILLPAY DIRECT DEBIT
By placing the order, you issue a SEPA direct debit mandate to the online provider BillPay. BillPay will debit the invoice amount from your bank account. BillPay will inform you of the date of debit within two days after receiving your order (prenotification). This concludes the contract with us.

PAYPAL
You will be redirected to the website of PayPal during the order process. There you can enter your payment data and confirm the payment instruction to PayPal. After submitting the order in our shop, we request PayPal to initiate the payment transaction, thereby accepting your offer.

SOFORT BY KLARNA
After placing your order, you will be redirected to the website of Sofort GmbH, where you confirm the payment instruction. This concludes the contract with us.

GIROPAY
After placing your order, you will be redirected to your bank’s website where you confirm the payment instruction to your bank. This concludes the contract with us.

 

3. CONTRACT LANGUAGE, STORAGE OF CONTRACT TEXT

The languages available for concluding the contract are German and English.

We save the contract text and send you the order data and our Terms and Conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

 

4. DELIVERY CONDITIONS

In addition to the stated product prices, shipping costs may apply. You can find more details on shipping costs in the respective offers.

We deliver by shipping only. Self-collection of the goods is unfortunately not possible.

We do not deliver to packing stations.

 

5. PAYMENT

The following payment methods are generally available in our shop:

CREDIT CARD
By placing the order, you provide your credit card details. Once verified as the rightful cardholder, the payment transaction is automatically executed and your card charged.

KLARNA PAYNOW CREDIT CARD
By placing the order, you provide your credit card details. Once verified as the rightful cardholder, the payment transaction is automatically executed and your card charged immediately after the goods are shipped.

PAYPAL
During the order process, you are redirected to PayPal’s website. To pay via PayPal, you must be registered with PayPal, or register first, log in with your credentials, and confirm the payment to us. After placing the order, we instruct PayPal to initiate the payment. PayPal then automatically executes the transaction. More details are provided during checkout.

SOFORT BY KLARNA
After placing your order, you will be redirected to Sofort GmbH’s website. To pay via Sofort, you must have a bank account enabled for online banking, log in, and confirm the payment to us. Further instructions are given during checkout. The payment is then immediately carried out and your account debited.

GIROPAY
After placing your order, you will be redirected to your bank’s website. To pay via Giropay, you must have an online banking-enabled account, log in, and confirm the payment. The transaction is immediately executed and your account debited.

APPLE PAY
To pay via Apple Pay, you must use the Safari browser, be registered with Apple, have Apple Pay enabled, authenticate with your credentials, and confirm the payment. The transaction is carried out immediately after the order is placed. Further details are provided during the ordering process.

 

6. RETENTION OF TITLE

The goods remain our property until full payment has been made.

 

7. WARRANTY AND GUARANTEES

Unless expressly agreed otherwise below, the statutory liability for defects applies.

For used goods: if the defect arises after one year from delivery, claims for defects are excluded. Defects arising within one year of delivery may be claimed within the statutory limitation period of two years from delivery.

The above limitations and shortened periods do not apply to claims arising from damages caused by us, our legal representatives, or vicarious agents:

  • for injury to life, body, or health

  • for willful or grossly negligent breach of duty and fraud

  • for breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on which the contracting party regularly relies (cardinal obligations)

  • under a guarantee, if agreed, or

  • where the Product Liability Act applies.

Information on any additional warranties that may apply and their exact terms can be found on the respective product pages and in special information sections in the online shop.

 

8. LIABILITY

We are liable without limitation for claims resulting from damages caused by us, our legal representatives, or vicarious agents:

  • in the event of injury to life, body, or health

  • in the event of intentional or grossly negligent breach of duty

  • under a guarantee, if agreed, or

  • where the scope of the Product Liability Act is applicable.

For breaches of essential contractual obligations (cardinal duties) due to slight negligence by us, our legal representatives, or vicarious agents, liability is limited to foreseeable damages typical for the contract.

Otherwise, claims for damages are excluded.

 

9. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.